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Professional Services bundle for deploying AudioCodes product, including Planning and Design consulting service, Implementation service, including configuration, and basic verification. Does not include Project Management, which must be ordered separately.
SmartNode VoIP Gateway, 2 FXO, 2 VoIP calls or 2 SIP-SIP Calls (SIP b2b UA) upgradeable (max. 200), Optional SIP-TLS/SRTP Transcoding (max. 4 calls), 1x Gig Ethernet, external UI power (100?240 VAC) NA/EU
Audiocodes 9x5 Support ACTS9X5-MTGS_S5/YR
Audiocodes - Bundle license for 10 Work at Home (WAH) agents, when ordering within the 10-250 range (1 to 25 units).
AudioCodes WebRTC Soft-Client for Work-at-Home Call Center Agent Remote Implementation service
Flex transcoding session license upgrade for 10 transcoding sessions, when ordering within the 610-990 transcoding session range
Audiocodes Mediant SBC upgrade - ARM license for 10 sessions routing, when ordering more within 5001 - 10000 sessions range (501 - 1000 units)
Audiocodes 24x7 Support ACTS24X7-ARM_S45/YR
Audiocodes Mediant 800C - "Mediant 800C Survivable Branch Appliance for Microsoft Teams with 2 E1/T1 and 4 FXS interfacesMust be ordered with SW-M800"
Professional Services for up to 3hrs of MS Teams integrations support
Configuration changes, such as: feature and capacity upgrades, routing and dial plan changes, PBX or IP-PBX changes, SIP trunk changes, etc. Intended for configuration changes that require effort by AudioCodes of more than 15 min. This service is only provided remotely and is only provided during normal business hours. Can be used for 1 year after purchase with optional extension of up to 3 months upon request. Valid support contract required.
SmartTAP audio call recording license for 100 sessions
Remote configuration, set-up and troubleshooting of AudioCodes product
Premium Support Hourly Rate (Business Hours)
Media Transcoder (MT) cluster element chassis, Fully loaded with 3xMPM12B inside for a total of 40 DSPs. AC power supply.
SIPREC license should be bought on top of an SBC session license. For example, to record one bidirectional session, you need one SBC session and one SIPREC session license. When recording to multiple recorders simultaneously, multiply number of licenses by number of recorders
OVOC QoE session license for 10 sessions, when ordering within the 260-600 session range (26 to 60 units)
OVOC QoE session license for 10 Teams users, when ordering within the 1000-2500 users range (100 to 250 units)
Audiocodes - On-site implementation of MP-1288 high-density analog gateway with 288 FXS ports
MP11X Enhanced remote Implementation Service for advanced networking, security, dial plan, routing, manipulations, testing & special features (paging/security, modems, doorbell, SAS, dual registration, user info, aux. Files, etc.).